We believe that customer satisfaction is a key part of business.
The Service Level Agreement with Net-3 has had a significant impact on not only the Teaching and Learning of ICT but all subjects through the use of a highly effective I.T. network.
The installation of a Net-3 developed internet filtering solution and the procurement of a fast internet connection has enabled the staff and pupils to access online resources rapidly with E-Safety continuing to be of paramount importance.
Effective repair and upgrading of existing hardware has provided a higher PC to pupil ratio across school. Each year the school makes a saving of almost £2700 for internet access and £600 for technical support when purchasing a Service Level agreement with Net-3.
The savings made has enabled the purchase of a new Server, a Mini-ICT suite, upgrade of PCs in each area of school and the purchase of handheld devices.
Net-3 employees have always been approachable and have extensive knowledge of all areas of I.T from cabling to computing. They have had flexible working arrangements to support the schools day to day timetabling. The remote support package has been extremely useful particularly when there have been technical difficulties which have required a solution in a short period of time.
The service we have received during the 3 years with Net-3 has been outstanding and certainly value for money.
Headteacher st peters c of e primary school
We have used the service of Net-3.co.uk Ltd many times over the years, on project’s varying in scale from networking diagnostics on projects at chemical plants to the support of our office computers.
They have worked more recently worked on projects with Chemoxy International, Bertschi Global Logistics, Redcar & Cleveland Beacon and Redcar and Cleveland Hub.
Their Engineers should be highly commended in their workmanship and the flexibility in which they carry out the work.
Should we have any further Data of I.T. works, we will have no hesitation in contacting you and in addition referring you to our Client.
Thank you once again,
Director ha installations ltd
We have been using Net-3 to support our curriculum network for nearly seven years at Hummersea Primary School. When we initially signed to Net-3 they spent a great deal of time ensuring that the network that they fitted was running correctly and all issues were dealt with. This professional manor has continued over the past years and as a result of the trouble free experience we have experienced we have continued to work closely with Net-3.
The network has constantly run smoothly and is maintained to high standards. Net-3 have also assisted the school with purchases of new equipment. I have found their advice to be impartial and for the advantage of the school.
More recently, we have developed the use of ‘apple’ technology in school. Once again, Net-3 has been able to ensure that the devices work well with the existing school network.
Net-3 bases their support packages on the amount of hardware you want them to maintain and manage, unlike other providers where you are expected to pay for support per afternoon or full day basis. Financially we have managed to save around £3,000 based on the amount of hardware we use.
I would fully support Net-3 and could recommend them to any other company or school.