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41 Sandsend Road

Redcar, UK TS10 5DG

We are committed to providing excellent customer service. Our commitments include:

Email inquiries: Within 24 hours

Phone calls: Same day during business hours

Urgent support: Within 4 hours

Complaints: Acknowledged within 5 working days

Simple issues: Resolved within 2-3 business days

Complex issues: Resolved within 5-10 business days

Technical problems: Initial response within 24 hours, resolution timeline provided

Business hours: Monday-Friday, 9:00 AM - 5:00 PM GMT

Emergency support: 24/7 for critical issues

Abuse reporting: 24/7 monitored

For complaints or to escalate an issue, please visit our Complaints Procedure page.

Quick answers to common questions about our services

We typically begin new projects within 1-2 weeks of contract signing, depending on our current workload and project complexity.

Yes! We offer comprehensive maintenance and support plans for all our software development and hosting services.

We specialize in Laravel, React, Next.js, Flutter, and modern cloud technologies like AWS and DigitalOcean.

Absolutely! We provide consultation, maintenance, and enhancement services for existing applications and systems.

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